Sales Policy
Sales policy
 
At Bethel International we are proud to serve our customers excellent service and offering high quality products with very competitive prices.Thank you for your interests in Bethel products.  We introduce more than 350 new items in furniture, lighting, accessories and mirrors with gorgeous design and style every year. 
 
Processing Order
 
Placing an order is an easy procedure. You can place your order by:
  
Phone: 905-477-6155 ext.225
Fax:   905-477-6265
 
For First order, you should fax or e-mail below information along with your order:
  • Complete Shipping , billing address and contact information
  • Name of Owner(S)
  • 9 digit federal tax information for US customers and Business number for Canadian customers
Custom Order

Please e-mail the pictures or specification with order quantity to sales1@bethelin.com  or call at 9054776155 ext. 224 or 226. The delivery time can be 12-14 weeks approximately after receipt of 50% deposit. Custom orders’ deposits are not refundable.
 
Container’s Order

We offer container merchandise for high volume orders with a high discount directly to our customers.

Terms of Credit

All orders are COD except those accounts that their credits terms are approved. You can contact our accounting department by e-mail to account@bethelin.com or call 905-477-6155 ext.222 for any accounting matters.

Return Policy

When you receive the merchandise in your place you should inspect the boxes carefully and if there is a clear damage on the box you should write on Bill of Lading of the carrier company or in worst case refuse in shipment. You can e-mail the descriptions of damaged with attached related pictures  
By e-mail to our customer service department: sales1@bethelin.com or call 19054776155 ext. 226
 
Shipping/Delivery

Delivery will be 5 to 7 business days. For any information about shipping like the freight cost, carrier’s company, and trucking numbers you can send an e-mail to: shipping@bethelin.com or contact by phone: 905-477-6155 ext.226
 
Pickup

You can only pickup merchandise at our Markham Showroom/Warehouse everyday Monday to Friday 9 a.m. to 5 p.m. You should call before pickup and confirm with our shipping department. 

Contract Catalogue Download

Besides what is shown in the catalogues, if customer provide sketch/design of energy saving lighting fixture or sandstone sculpture products, we can quote the project accordingly in 2-5 days depending on complexity of design.

New Contract Catalogue List



Energy Saving LED and Fluorescent catalogue   Outdoor and Indoor Art Artificial Sand Stone Sculpture catalogue
Hospitality floor and table lamp catalogue   Project picture

Contact Information

43 Riviera Dr #1
Markham, Ontario,
Canada, L3R 5J6

Tel : 905-477-6155
Fax : 905-477-6265

Toll Free

1-877-499-0997